LiveMUM : FAQ's

General

Some CAD systems offer move-up recommendations, so why is LiveMUM so different?
LiveMUM takes into account all unique combinations of units existing at any given instance of time to make move-up recommendations. LiveMUM listens to CAD in real-time, and uses the extensive analysis of Deccan’s deployment module - ADAM, to identify coverage problem areas on the fly, and assists with the most appropriate unit recommendation for the current conditions. Thus, LiveMUM not only removes any guess work in move-up recommendations, but provides the dispatcher with the most optimal move-up rationale to ensure balanced coverage needs.

What is the difference between Systems Status Management (SSM) and Move-Up Module (LiveMUM)?
While SSM is premised on a limited set of pre-plans developed and supplied by users, LiveMUM calculates (after learning from historical CAD data) optimal move-ups on the fly based on the real-time availability and location of units.
As a result:

• While SSM needs the user to gamble valuable man-hours on prospective locations that may prove unworthy and which also need to be regularly updated, LiveMUM needs minimal work from the user.
• There are fewer and more effective move-ups with LiveMUM because it avoids the many unnecessary move-ups that are suggested by SSM.
• Finally, only LiveMUM has the ability to calculate and display easy-to-understand color-coded maps of real-time coverage holes. This display greatly assists dispatchers to quickly ascertain if move-ups are truly needed in the first place, and if so to decide on the more effective move-up.
  

Will LiveMUM work with our existing CAD?
LiveMUM is a stand-alone application that can interface with any CAD system. Deccan performs the initial functions to set up an interface between LiveMUM and the existing CAD for real-time applications.

Does LiveMUM use AVL data?
While AVL data is not required to run LiveMUM, the application can intelligently use AVL information to make move-up recommendations. LiveMUM constantly polls unit’s X/Y coordinates to determine if it is moving, and when the unit stops, LiveMUM temporarily assigns the unit to its nearest post/station to make move-up decisions.

System Requirements

What are the hardware specifications for use of the applications?
Since LiveMUM is tailored to data in your service area, it will only be usable by your department. However, as of now, the applications run on top of a mapping software called MapInfo. Whenever you install LiveMUM on a machine, you would have to have MapInfo installed on that machine also. Please contact MapInfo Corporation to find out pricing information. We are in the process of porting our applications from MapInfo to the ESRI platform. We have been advised by ESRI that when the porting is completed, for all those clients who have purchased MapInfo, their copies will be replaced by ESRI equivalent at no additional cost to the department.

The hardware specifications are as follows:

Desktop Computer:
800 Mhz Pentium III processor or better
512 Megs of RAM
Minimal 20G Hard Drive
21" Monitor

Laptop Computer:
500 Mhz processor or better
256 Megs of RAM
Display capable of 1024x768 resolution
(We are assuming that the Desktop computer will be used to do the analysis and the Laptop will be used to make presentations.)

The processor and 512MB RAM is needed to ensure that re-deployment analysis can be completed quickly for any new scenario. Typically, a deployment analysis session could generate over 40 scenarios. The 21" Super VGA monitor is needed to display the entire response area without scrolling.

Support and Maintenance

What support program is offered by Deccan?

Annual Maintenance for LiveMUM begins immediately after the installation of LiveMUM. The services provided as part of the Annual Maintenance Plan for LiveMUM includes warranty and the services listed below.

• Bi-Annual Data Refreshes of LiveMUM
• Technical support for one year
• Applications upgrades
  

• Updating LiveMUM to reflect complicated business rules
• Changing streets
• Changing CAD